Over the years, my husband and I have enjoyed looking at new homes and models that were opened to the public. Several years ago, we visited a few that were built by Highland Custom Homes….our reaction was always the same. We experienced a “welcoming” feeling as we walked into each of these homes. The design, both inside and out, was attractive and modern. When we decided to build a new home, we knew where to go. The process of building a new home can be stressful and time consuming, but our experience was made as pleasant as possible by working with a reputable builder. We would highly recommend Highland Custom Homes to anyone considering such a project.
From start to finish, our experience with Highland Custom Homes was very professional. This being our first experience building our own home, there was a little bit of nervousness about the process. Frank kept us well informed throughout the process and we couldn’t be happier with how our home turned out.
If you want to work with a builder who is honest, trustworthy, knowledgeable about all aspects of the building process, and listens to your specific needs, then Frank Ball is the builder for you. He is always on site making sure things are done correctly. Professionally, Frank always has the business aspect of the process in order so you always know what happens next. The finished product is beyond your expectations and Frank has been available to us with any concerns we may have had while enjoying our new home.
I think one of the best compliments we could pay to Frank is our desire to build with him again if we ever built another house. My wife and I stained the siding and I did all the electrical in the house so we were both very close to the building process. All the timelines Frank laid out were met. I have worked for many builders over the years but never had the positive experience I had with Frank. The house is about eight years old and we continue to be extremely pleased with the quality of the construction and the “feel” of our home. I can’t say enough about the experience of building with Highland Custom Homes and highly recommend Frank Ball.
We had just gotten engaged when we decided to buy a new home and went to one of Frank’s open houses. We were impressed with the quality of the structure, but it was not the right house for us. Frank directed us to a vacant property he had available in Mequon on the Milwaukee River. We fell in love with the property and decided to purchase it and use Highland Development to build our home. Frank’s original plans for the site and our unique vision were blended to result in a thoughtful and site sensitive design that we still love, ten years later.
Frank expertly focused us on the hundreds of decisions necessary at the appropriate time in the process, allowing us time to consider the options and make decisions or propose new alternatives and have them vetted. We look back at it today with a sense of amazement—and appreciation—at how fun it was!
We remain thrilled with our home. The design meets our needs, the workmanship is excellent and ten years later, we are proud to show off our home. We highly recommend Frank Ball and Highland Custom Homes — indeed, we recommended him to Pam’s brother who selected Frank to build his home and barn. If we ever build again, Frank will be the first one we would call.
In addition to Frank’s exceptional craftsmanship, he has a tremendous ability to visualize a project from its conception and seamlessly carry it through to its perfectly executed completion. Frank has the ability to provide a high end luxury product while maintaining a sense of cost consciousness throughout the transparent and glitch free construction process.
My gratitude goes out to Frank Ball and Highland Custom Homes for handling the construction of our basement. Our vision for the sea-themed basement was brought to life by Highland Custom Homes. Frank was professional from the beginning to the end. He helped us step by step and kept us informed about cost and procedures. My family finds the basement to be one of the most enjoyable places of the house.